Portfolio
Insights, innovations, unique analysis
Excerpts from slide-decks and reports
HHS / FDA
Product solutioning + UX
Gov/industry workflow portal
Users: 10,000 medical device industry reps
Audience: Product team + policy leaders
Platform: Pega
HHS / CMS
Product solutioning + mgmt
Collaboration/knowledge space (“CONNECT”)
Users: 5,000 healthcare providers
Audience: Leaders of new contract
Platform: Salesforce Community
HHS / CMS
Moving to Agile product requirements
Gov/industry workflow systems
Users: 15,000 healthcare providers
Audience: Gov business/product owners
Platform: Salesforce
HHS / CMS
Information design
CMS Innovation Center (CMMI) content
Audience: CMMI policy teams; CMS innovation teams
HHS / FDA
Information design
Enterprise IT (ODT) communications
Audience: IT leaders and staff
Early work (pre-2015)
Univ. MD Medical
Business process analysis
Enterprise purchasing
Audience: CIO, IT VPs
Constellation
IT operations analysis
IT Project Management Office
Audience: CIO, IT Directors
ARMLS
Business workflow logic
Explaining business logic to allow COTS automation
Audience: COO, IT vendors
MedImmune
IT operations analysis
Justifying first Helpdesk Specialist position when the company reached 1,000 employees
Audience: CFO